📘 Frequently Asked Questions (FAQ)

📌 General Information

1. What is Impara l’Italiano?

Impara l’Italiano is an online learning platform offering personalized Italian lessons with a qualified teacher. Lessons focus on conversation, grammar, vocabulary, pronunciation, and real-life communication.

2. Who are the lessons for?

Lessons are designed for:

• Beginners (A1–A2)
  
  

• Intermediate learners (B1–B2)
  
  

• Advanced students (C1–C2)
  
  

• Travelers
  
  

• Students preparing for Italian exams
  
  

• Anyone who wants to improve fluency in everyday or professional Italian
  
  

3. What makes your lessons unique?

Each lesson is tailored to your goals, interests, and learning style. You receive personalized feedback, curated materials, and continuous progress tracking.

💻 How the Lessons Work

4. How are the lessons conducted?

Lessons take place online via Teams or another platform chosen with the teacher.

5. How long is each lesson?

Standard lessons are 60 minutes. Shorter (30 minutes) or longer sessions can be requested.

6. What language is used during lessons?

Lessons are mainly in Italian, but English can be used when necessary to clarify grammar or difficult concepts.

7. What materials do you provide?

You receive:

• PDFs and worksheets
  
  

• Audio clips and vocabulary lists
  
  

• Grammar explanations
  
  

• Homework and practice exercises
  All materials are included in the lesson price.

• E-books
  
  

8. Do you offer group lessons?

Individual lessons are the standard format, but small group lessons can be arranged upon request.

📅 Booking & Scheduling

9. How do I book a lesson?

You can book by contacting the teacher through the website’s contact form or email. You will receive available times and booking confirmation.

10. Can I try a lesson before booking a package?

Yes. A 20–30 minute trial lesson may be available to evaluate your level and discuss your goals.

11. Can I reschedule or cancel a lesson?

Yes. Lessons can be rescheduled or canceled with at least 24 hours’ notice.
Cancellations made after that time may still be charged.

💲 Prices & Discounts

12. Do you offer discounts?

Yes. Students who book more than 8 hours per month receive a 10% discount.

13. What payment methods do you accept?

Payments can be made via:

• Bank transfer
  
  

• PayPal
  
  

• Other digital payment options depending on your country
  
  

📚 Levels & Certificates

14. Which levels do you teach?

All levels from A1 to C2 according to the Common European Framework of Reference (CEFR).

15. How do you determine my level?

Your level is evaluated during the first lesson or trial session through conversation, comprehension, and grammar analysis.

16. Do you prepare students for official exams?

Yes. Preparation is available for:

• CILS
  
  

• CELI
  
  

• PLIDA
  
  

• University or work interviews
  
  

• Italian citizenship test preparation
  
  

🧰 Technical Requirements

17. What do I need for the lessons?

You only need:

• A stable internet connection
  
  

• A computer, tablet, or smartphone
  
  

• A microphone and camera
  
  

• Access to Teams or similar platforms
  
  

18. Do I need to install specific software?

Yes, you will have to install Teams.

👤 Personalization & Teaching Style

19. Can lessons be customized to my goals?

Absolutely. Lessons can focus on:

• Conversation
  
  

• Business Italian
  
  

• Exam preparation
  
  

• Travel Italian
  
  

• Grammar support
  
  

• Pronunciation training
  
  

• Italian for living abroad or relocating to Italy
  
  

20. Can children take lessons?

Yes, lessons for young learners may be available depending on age and level. Contact the teacher for details.

21. Do you offer homework?

Yes. Optional homework is provided to reinforce learning between lessons.

🔒 Privacy & Safety

22. How is my personal data handled?

Your data is treated confidentially and used only for lesson scheduling and communication. No information is shared with third parties.

23. Are the lessons recorded?

Lessons are not recorded unless explicitly requested and agreed upon by the student and teacher.