📘 Frequently Asked Questions (FAQ)

📌 General Information

1. What is Impara l’Italiano?

Impara l’Italiano is an online learning platform offering personalized Italian lessons with qualified and experienced tutors. Lessons focus on conversation, grammar, vocabulary, pronunciation, and real-life communication.

2. Who are the lessons for?

Lessons are designed for:

• Beginners (A1–A2)
  
  

• Intermediate learners (B1–B2)
  
  

• Advanced students (C1–C2)
  
  

• Travelers
  
  

• Students preparing for Italian exams
  
  

• Anyone who wants to improve fluency in everyday or professional Italian
  
  

3. What makes your lessons unique?

Each lesson is tailored to your goals, interests, and learning style. You receive personalized feedback, curated materials, and continuous progress tracking.

💻 How the Lessons Work

4. How are the lessons conducted?

Lessons take place online through our private Discord community, where students can connect directly with their tutor.

5. How long is each lesson?

Standard lessons are 60 minutes. Shorter (30 minutes) or longer sessions can be requested.

6. What language is used during lessons?

Lessons are mainly in Italian, but English can be used when necessary to clarify grammar or difficult concepts.

7. What materials do you provide?

You receive:

• PDFs and worksheets
  
  

• Audio clips and vocabulary lists
  
  

• Grammar explanations
  
  

• Homework and practice exercises

• E-books
  
  

All materials are included in the lesson price.

8. Do you offer group lessons?

Individual lessons are the standard format, but small group lessons can be arranged upon request.

📅 Booking & Scheduling

9. How do I book a lesson?

You can book a lesson by contacting us through the website’s contact form or by email. We will send you the available time slots and confirm your booking.

10. Can I book a free consultation before starting?

Yes. A free 20–30 minute consultation is available to discuss your current level, learning goals, and preferred schedule.

11. Can I reschedule or cancel a lesson?

Yes. Lessons may be rescheduled or canceled free of charge up to 24 hours before the scheduled start time. Cancellations made less than 24 hours before the scheduled start time are charged in full.

💲 Prices & Discounts

12. Do you offer discounts?

Yes. Students who book more than 8 hours per month receive a 10% discount.

13. What payment methods do you accept?

Payments can be made via PayPal or bank transfer.

📚 Levels & Certificates

14. Which levels do you teach?

All levels from A1 to C2 according to the Common European Framework of Reference (CEFR).

15. How do you determine my level?

Your level is assessed during the free consultation or first lesson through conversation, comprehension, and a brief review of your grammar knowledge.

16. Do you prepare students for official exams?

Yes. Preparation is available for:

• CILS
  
  

• CELI
  
  

• PLIDA
  
  

• University or work interviews
  
  

• Italian citizenship test preparation
  
  

🧰 Technical Requirements

17. What do I need for the lessons?

You only need:

• A stable internet connection
  
  

• A computer, tablet, or smartphone
  
  

• A microphone and camera
  
  

• Access to Discord
  
  

18. Do I need to install specific software?

Lessons take place through Discord. You will receive access to our private Impara l'Italiano community before your first lesson.

👤 Personalization & Teaching Style

19. Can lessons be customized to my goals?

Absolutely. Lessons can focus on:

• Conversation
  
  

• Business Italian
  
  

• Exam preparation
  
  

• Travel Italian
  
  

• Grammar support
  
  

• Pronunciation training
  
  

• Italian for living abroad or relocating to Italy
  
  

20. Can children take lessons?

Yes, lessons for young learners may be available depending on their age and level. Contact us for more information.

21. Do you offer homework?

Yes. Optional homework is provided to reinforce learning between lessons.

🔒 Privacy & Safety

22. How is my personal data handled?

Your personal data is treated confidentially and used for responding to enquiries, scheduling and providing lessons, and operating the website. It may be processed by trusted service providers used for these purposes, in accordance with applicable data protection laws.

23. Are the lessons recorded?

Lessons are not recorded unless explicitly requested and agreed upon by both the student and the tutor.